Privacy Policy

  1. INTRODUCTION
    1. British Specialist Nutrition Association Ltd (collectively “BSNA”, "we", "us", "our") operate a website www.bsna.co.uk ("Website") and provide services ("Services"). This Privacy Statement sets out information about how your personal information will be collected and processed via the Website and in connection with our Services
  2. PERSONAL INFORMATION WE COLLECT AND HOW WE USE IT
    1. If you are an individual using our Website or Services, you may provide us with information about you ("your personal information") including your name and contact details
    2. Your personal information will be used the purpose of BSNA providing Services
  3. HOW WE SHARE AND DISCLOSE YOUR PERSONAL INFORMATION
    1. We may share your information with third parties when: (1) it is necessary to involve a third party service provider in order to facilitate or maintain our Website or Services; (2) explicitly requested by you; or (3) required by a court order or any legal or regulatory requirement.
  4. SENSITIVE PERSONAL INFORMATION
    1. We do not collect and you should not provide us with sensitive personal information including, but not limited to, health data.
  5. DATA RETENTION
    1. We will not retain your personal information for longer than is necessary for our business purposes or for legal requirements (although you can request the deletion of your personal information at any time by contacting us via the contact details in paragraph 11 of this Privacy Statement).
  6. DATA SECURITY
    1. We apply appropriate security measures to protect your personal information that is under our control, from unauthorised access, collection, use, disclosure, copying, modification or disposal. All personal information you provide to us is stored securely on our secure servers.
    2. If your personal information is transferred overseas, BSNA will ensure that adequate steps are taken to ensure the security and confidentiality of your personal information.
  7. TRANSFERS OVER THE INTERNET
    1. We may also transfer your personal information to our vendors and service providers who help us maintain our Website. These business vendors and service providers are based in the UK. Some of these countries may provide less legal protection than others for your personal information. However, when we transfer your personal information internationally we will continue to use your personal information securely, lawfully and in the manner we describe here.
  8. COOKIES
    1. We collect information automatically through the use of "cookies". A cookie is a text file containing small amounts of information that a website can send to your browser, which may then be stored on your computer as an anonymous tag that identifies your computer but not you. The Website pages use cookies, sent by BSNA to better serve you when you return to the Website. Cookies are used for session management only on the Website. You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies; however, if you do this, some of our Website may not work correctly.
    2. For more information on how BSNA uses cookies, please refer to our Cookies Statement [https://bsna.co.uk/pages/cookie-statement].
  9. YOUR RIGHTS
    1. Legal basis of processing – When you interact with us or Website, our legal basis for processing your data is to provide BSNA Services. We may also process your personal information where we have a legal obligation to process your personal information, and/or a legitimate interest.
    2. Right to rectification – BSNA will use all reasonable endeavours to ensure the accuracy of personal information.  It is your responsibility to ensure that you submit true, accurate and complete information. You have the right to request that any inaccurate personal information held by or on behalf of BSNA is corrected by contacting us via the contact details in paragraph 11 of this Privacy Statement.
    3. Access – In accordance with local laws, you may have the right to access the personal information held by BSNA.   Please note that before we are able to respond to your request we may ask you to verify your identity and to provide further details about your request. We will endeavour to respond within an appropriate timeframe and, in any event, within the timescales required by law. For further information, please contact us via the contact details in paragraph 11 of this Privacy Statement.
    4. Right to Data Portability – You have the right to receive your personal information in a format that would enable you to transmit such personal information to another company. You can request such personal information by contacting us via the contact details in paragraph 11 of this Privacy Statement.
    5. Right to erasure – You have the right to request that BSNA delete all of the personal information that we hold about you. If you would like BSNA to erase the personal information that we hold about you, please contact us via the contact details in paragraph 11 of this Privacy Statement.
    6. Right to restrict processing – You have the right to restrict BSNA from processing your personal information, by contacting us at the details provided in paragraph 11, where: (1) you believe that the personal information held by us about you is not accurate, until we can verify the accuracy of such personal information; (2) you believe that the processing of your personal information is unlawful; (3) you believe that we have no longer have any reason to process your personal information, except for the purposes of establishing, exercising or defending legal claims; and (4) you object to the processing, unless and until BSNA can establish that we have legitimate grounds to continue processing your personal information.
  10. CHANGES TO THIS PRIVACY STATEMENT
    1. This Privacy Statement was last updated on 30 July 2018. We may update this Privacy Statement from time to time in response to changing legal, technical or business developments. When we update our Privacy Statement, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Statement changes if and where this is required by applicable data protection laws.
  11. QUESTIONS ABOUT THIS PRIVACY STATEMENT
    1. The Website is maintained by BSNA. If you have a question, concern or complaint about this Privacy Statement or our handling of your personal information, you can contact Declan O’Brien at BSNA:
      Email – info@bsna.co.uk
      Post – British Specialist Nutrition Association, 10 Bloomsbury Way, London, WC1A 2SL.
  12. RIGHTS TO COMPLAIN TO THE DATA PROTECTION AUTHORITY
    1. If you have a complaint or concerns about how we are processing your personal information then we will endeavor to address such concerns. However, if you would like to direct your complaint/concerns to a Data Protection Authority, you can contact the UK Information Commissioner's Office at: Water Lane, Wycliffe House Wilmslow - Cheshire SK9 5AF
      Tel. +44 03031231113
      e-mail: casework@ico.org.uk Website:
      https://ico.org.uk.